RetconSoft - Transform Your Business with AI | Software Solutions & Services

Application Information

Application Name:

Leadi5 CRM by RetconSoft

Developer:

Retcon Software Pvt. Ltd.

What is Leadi5 CRM?

Leadi5 CRM is a comprehensive customer relationship management platform designed for businesses to manage leads, track sales activities, automate workflows, and improve customer relationships. Our platform integrates with Google services to provide seamless communication and productivity features.

Google Data We Request Access To

We use Google OAuth to securely access only the data necessary to provide our CRM features. Below is a complete list of what we request and why:

Contacts

Purpose: To import and sync your contacts with CRM leads

Benefit to You: Seamlessly manage your business contacts in one place

Data Accessed: Contact names, phone numbers, email addresses

Gmail

Purpose: To send and track emails directly from the CRM

Benefit to You: Streamline communication without switching between apps

Data Accessed: Email content, sender/recipient information, timestamps

Calendar

Purpose: To schedule meetings, follow-ups, and reminders

Benefit to You: Never miss an important meeting or deadline

Data Accessed: Event details, dates, times, attendees

Profile Information

Purpose: To identify you and personalize your experience

Benefit to You: Customized dashboard and user preferences

Data Accessed: Name, email address, profile picture

Your Control

You can revoke access to any of these permissions at any time through your Google Account settings. Our application will continue to function with limited features if you choose to revoke certain permissions.

How We Protect Your Data

Security is our top priority. We implement multiple layers of protection to ensure your data remains safe:

All data transmission uses industry-standard TLS/HTTPS encryption

Data at rest is encrypted using AES-256 encryption

Access controls ensure only authorized users can view data

Regular security audits and penetration testing

Compliance with GDPR, SOC 2, and ISO 27001 standards

Multi-factor authentication available for enhanced security

Data Retention

We retain your data only as long as necessary to provide our services. You can request deletion of your data at any time by contacting us at privacy@retconsoft.com.

One-time authentication tokens are immediately discarded after verification. We never store your Google password or any sensitive authentication credentials.

Data Usage Policy

We DO NOT:

Sell your data to third parties
Use your data for advertising purposes
Share your data without your explicit consent
Access data beyond what's necessary for our features
Store your Google passwords or authentication credentials

We DO:

Use data solely to provide and improve our CRM services
Encrypt all data in transit and at rest
Provide you with full control over your data
Comply with all applicable data protection regulations
Regularly audit our security practices

Third-Party Data Sharing

We do not sell or share your personal data with third parties except in the following limited circumstances:

Service Providers

We use trusted service providers like Google Cloud Platform to host and process data on our behalf. These providers are contractually obligated to protect your data and use it only for providing services to us.

Within Your Organization

Data is shared with administrators and team members within your organization as configured by your admin.

Legal Requirements

We may disclose data when required by law, court order, or other legal processes.

Questions or Concerns?

We're committed to transparency and protecting your privacy. If you have any questions about how we handle your data or our OAuth implementation, please don't hesitate to contact us.